Please check our general policies and speak to individual practitioners about their individual working arrangements.

Terms and Conditions

Session Fees

Practitioners individually set their own fees.
Please speak with them directly to discuss.

Cancellation Policy

All practitioners require a minimum of 7 days cancellation notice if you decide that you no longer want your scheduled appointment.
All practitioners reserve the right to charge in full for any missed appointments without the correct amount of notice.

Discounts

Discounts may be awarded at the practitioner’s discretion to those who are on low incomes or to those who are currently studying.
Please enquire to individual practitioners.

Working Agreements 

Each Practitioner uses their own Working Agreement relative to the services that they offer.
This will be discussed with you during your first appointment with a Practitioner.

First Sessions

Each Practitioner will offer a First Session whereby they will discuss their Working Agreement, provide a space for you get to know one another and carry out any relevant assessments. This is a great opportunity for you to ask any questions and express any individual needs.

Qualifications & Insurance 

Each Practitioner is individually Certified and Insured.

Ethics & Complaints 

Each Practitioner is a member of the Ethical Body  relevant to the services that they offer.
Details of this will be supplied during your First Session.
Should you be dissatisfied in any way we hope that you would discuss this with your Practitioner or follow the complaints procedure of the relevant Ethical Body.